Straightforward pricing with no surprise invoices.

These are guide prices to help you budget. Every business and setup is different, so final pricing is confirmed in writing before work starts.

Remote Support Session

£40per hour (or part thereof)

Remote troubleshooting and fix attempt billed at the hourly rate.

Included:

  • Fast remote diagnosis and practical fixes
  • No minimum term or ongoing commitment
  • If a specialist issue is identified, fixed-price work is quoted before continuing
Book Remote Help

On-Site Support Visit

£85per hour (or part thereof)

Hands-on visit to diagnose and resolve your issue where possible. If we can't fix it on the day, we'll provide a clear plan and next steps.

Included:

  • Hands-on support at your home or business
  • Troubleshooting and issue resolution where possible
  • Clear price approval before any additional chargeable work
Book On-Site Visit
  • A clear scope before work starts
  • Transparent pricing confirmed in writing
  • Practical recommendations
  • Honest advice on whether a fix is worth it
Good to know

Hardware, software licences, and third-party subscriptions are charged separately unless stated.

Out-of-hours and urgent same-day requests may carry an uplift depending on availability.

Larger rollouts and project work are quoted separately with a scoped fixed quote before chargeable work starts.