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Privacy Notice

How Groovy IT uses your personal information

Last updated: 23 February 2026. This notice explains how Groovy IT collects and uses personal data when you use this website and when you contact us through the website enquiry form.

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Who we are

Groovy IT is the data controller for personal information collected through this website (including website enquiries submitted via the contact form).

You can contact us about privacy questions at contact@groovyit.co.uk.

If you would like a postal contact address for a formal privacy request, please request it by email.

What information we collect

When you submit the contact form, we collect the information you enter, which may include:

  • Full name
  • Company name (if provided)
  • Email address
  • Phone number (if provided)
  • Primary need / service selection (including Discovery Call)
  • Your message / enquiry details

We also use a hidden honeypot field to help reduce spam submissions.

Please do not send payment card details or sensitive personal information (such as health data) through the contact form.

How we use your information and our lawful bases

We use enquiry information to review and respond to your request, provide quotes or arrange a discovery call, and keep a record of the conversation.

  • Contract / steps before entering a contract: to respond to requests for services, quotes, or consultations.
  • Legitimate interests: to run and improve our business communications, manage enquiries, prevent spam/abuse, and keep appropriate records.
  • Legal obligation: where we need to keep records or disclose data to comply with applicable law.

We do not use your contact form enquiry for email marketing unless you separately ask to receive marketing updates and we have an appropriate lawful basis to do so.

Netlify Forms and email forwarding

This website uses Netlify Forms to capture contact form submissions. When you submit the form, your data is processed by Netlify as part of the website hosting/form handling service.

Form submissions may be stored in the Netlify site dashboard and/or forwarded by email to the mailbox used by Groovy IT so we can respond to your enquiry.

Netlify may also process technical information related to form submission and site security (for example, request metadata and anti-spam/security checks).

Other website technologies used on this site

Hosting and security logs

The site is hosted on Netlify. Like most web hosts, Netlify may process server/request data (such as IP address, timestamps, and user agent information) for security, performance, and diagnostics.

Fonts and icons loaded from third parties

The site loads Google Fonts (fonts.googleapis.com / fonts.gstatic.com) and Font Awesome from the cdnjs CDN (served by Cloudflare). When your browser loads these assets, those providers may receive your IP address and standard request metadata.

Local storage (dark mode preference)

The site stores a small browser local storage value (darkMode) so your light/dark mode preference is remembered on future visits.

At the time of this notice, the site does not intentionally set analytics or advertising cookies from site-owned code.

Who we share your information with

We only share personal data where necessary to operate the website and respond to your enquiry, including:

  • Netlify (website hosting and form processing)
  • Our email provider/mailbox service (to receive forwarded form submissions and reply)
  • Professional advisers or service providers where reasonably necessary
  • Authorities or regulators where required by law

We do not sell your personal data.

International transfers

Some providers used by this website (for example hosting/CDN/font providers and email service providers) may process data outside the UK. Where this happens, we expect providers to use appropriate safeguards such as contractual protections and transfer mechanisms required by applicable data protection law.

How long we keep enquiry data

We keep contact form enquiries only for as long as reasonably necessary for the purpose they were collected.

  • General enquiries: usually up to 24 months after the last meaningful contact
  • Customer/project records: longer where needed for service delivery, support, accounting, or legal obligations
  • Spam or abusive submissions: may be retained for security and abuse prevention purposes

We may delete or anonymise data earlier where appropriate.

Your rights

Depending on your circumstances, you may have rights to request access to, correction of, deletion of, restriction of, or objection to the processing of your personal data, and in some cases the right to data portability.

You can exercise your rights by emailing contact@groovyit.co.uk. We may need to verify your identity before completing your request.

If you are unhappy with how we handle your personal data, you can complain to the UK Information Commissioner's Office (ICO): ico.org.uk/make-a-complaint.

Security

We take reasonable technical and organisational steps to protect personal information. However, no website or email transmission is completely secure, so please avoid sending highly sensitive information through the contact form.

Changes to this notice

We may update this Privacy Notice from time to time to reflect changes to the website, our services, or legal requirements. The latest version will always be published on this page with the updated date shown at the top.

Useful provider privacy notices

  • Netlify Privacy Policy
  • Google Privacy Policy
  • Cloudflare Privacy Policy (cdnjs CDN)

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